Common Problems

Are you a manufacturer or a trader?

We are a manufacturer, we have our own factory in Shanghai, with several experienced engineers, producing all kinds of automatic check weigher, digital metal detector, weighing labeling machine, checkweigher and metal detector combo, and etc,.

Do you accept customer logos and customization?

We support a variety of ODM/OEM. If you have this need, please feel free to contact us to customize the machine that suits you.

Can your machine meet our needs well?

After receiving your inquiry, we will confirm your

1. Your product weight, speed, bag size (this is the most important).

2. Show me your other requirements.

Then advise you according to your specific requirements. Each machine is custom made to meet your needs.

What shipping methods can you offer? Can you update the production process information in time after placing the order?
Sea, air and international express. After confirming your order, we will keep you informed of the production details by email and photos.
How is your delivery time?

Generally, it takes 20 to 45 days after receiving your advance payment. The exact delivery time depends on the item and quantity you ordered.

How is the packaging of the product? Is it easy to damage during transportation?

Our packing is standard export wooden box and export carton.

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